Last Updated: November 13, 2026
By registering an estate, accessing the dashboard, or utilizing the Epass platform ("Epass", "we", "us"), operated by Lightandra Technology, you agree to be bound by these Terms of Service. These terms govern the relationship between Lightandra Technology and the Estate Security Management ("Admin", "Client"), Security Personnel, and Residents utilizing the platform.
Epass is a cloud-based Software-as-a-Service (SaaS) platform designed to digitize estate administration in Nigeria. Services include, but are not limited to, resident directory management, visitor logging and pass generation, shuttle and driver tracking, secure broadcast messaging, security personnel management, and automated estate dues collection and ledger tracking.
3.1 Trial Period: Epass offers a 1-month trial period activated by a non-refundable verification payment of ₦1000 via our payment processor, Flutterwave. Upon expiration of the trial, access to the Admin dashboard will be locked.
3.2 Annual Subscription: Continued administrative access requires an annual subscription fee per estate workspace.
3.3 Platform Lockout Policy: Failure to renew the annual subscription will result in a localized system lockout. Resident onboarding, visitor logging, and administrative controls will be suspended until the renewal payment is confirmed.
3.4 Estate Dues & Payment Processing: Estates utilizing Epass may configure and collect monthly estate dues via online integration (Flutterwave subaccounts) or offline channels (cash, transfers, or CSV historical back-seeding). All online financial transactions are handled securely by Flutterwave.
3.5 Pass Generation Restrictions (Dues Enforcement): Where an Estate Administrator enables the dues enforcement policy, residents with outstanding or unpaid monthly dues (tracked chronologically via the estate ledger) will face temporary restrictions on generating digital visitor gate passes until dues for the owing period are cleared.
4.1 Estate Administrators: You are responsible for the accuracy of resident approvals, the ethical use of the broadcast messaging system, managing active security personnel, and overseeing accurate ledger records and offline/CSV payment imports. You are solely responsible for obtaining any necessary consent from residents to manage their data and financials on Epass.
4.2 Residents & Security: Users must not share access credentials, manipulate visitor logs, or use the platform to harass other residents. Security personnel must ensure accurate data entry for visitor ingress and egress.
Epass is a software management tool. While we provide access control logs, automated ledger tracking, and communication tools, Lightandra Technology is not a physical security company or a financial institution. We are not liable for physical breaches of your estate, theft, property damage, disputes regarding offline estate dues payments, or the actions of verified or unverified visitors, residents, or security guards.
We strive to maintain 99.9% uptime. However, Epass relies on third-party infrastructure (web hosting, SMTP email servers, SMS gateways, payment APIs). We are not liable for disruptions caused by telecom provider outages, internet service failures, or scheduled maintenance (which will be communicated via the Admin dashboard).
These terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law provisions. Any disputes shall be resolved in the competent courts of Lagos State, Nigeria.
If you have any questions about these Terms, please call 09130421315 or contact support at Lightandra Technology.